Making It Happen When “It” Changes

I was lucky in that my first truly shitty job came when I was in my forties. Very little of it is terribly funny, and I do have a difficult time talking about parts of it, but it’s distant enough at this point that I can at least acknowledge how it shaped me for the better, no thanks to the assholes paid quite well to grind us down.

Having said that, I’m not sure what my career trajectory would have been had I had that experience many years earlier: would I have been able to take my career someplace else if my first job out of college was that bad? Would there have been a second job in my field if I didn’t know any better and thought they were all like that? So I give a ton of credit to my colleagues who survived that particular workplace in their twenties and then moved on to more positive things pretty much immediately. I don’t know if I could have done it in my twenties. 

One such colleague (who uses they/them pronouns) moved on to be an Editor for Harlequin Romance, and I can follow what they’re up to as long as they continue to post about it on LinkedIn. Not long ago, I saw that the first book they edited from soup-to-nuts was released, and I picked it up. Little did I know how formative that reading experience would be, not because it was particularly well-written stylistically, or originally plotted, but because it was unfamiliar and sent me down a new rabbit hole that I really enjoyed falling into. This is how transformation is supposed to work. Having these moments as I get older is what keeps me going. Who wants to be calcified, no matter how impressive the statue?

My attitudes on genre fiction have changed over the years, perhaps because of how I started my Serious Writing Life in a more literary world. I’m not sure I was judgmental about all genre fiction, though: I have written before about how many Steven King, or Forgotten Realms, or Michael Crichton books I read when I was younger.

I never did read Romance, though, and I’m not sure I ever had much of an opinion on it as a genre. I knew it was popular, and I knew that the wife of one of my father’s colleagues wrote them. I knew early on from her reports that it was a hard market to break into, and that a lot of writers competed for relatively few publishing slots. 

If there were story patterns of Romance novels, I didn’t know them. I assumed (incorrectly, as it turns out, which is usually the case) that Romance books were written for women so that they could vicariously experience an idealized love story. I think I assumed they were mental pornography: just as visual pornography seems to suggest that there are lots of women out there who are perpetually ready to have sex with no foreplay, so too did I think that Romance fiction was basically about idealized men doing what women most want them to do: read their minds, not have any needs, and be willing to spend. 

That’s an exaggeration. But you get the idea. The “Fantasy” label is already used in genre fiction to refer to stories with wizards and dragons and whatnot, but I assumed Romance stories were pure fantasy.

This isn’t really the case. As of now, I’ve read several of these things, and I’ve also been writing them for the last few months, publishing them under two pen names on Amazon. A lot of wannabe writers note how hard it is to get off their asses and actually Do The Work; I was no exception. For whatever reason, Romantic fiction kicked me in the ass the hardest. 

The plots of these Romance stories I’m reading don’t strike me as terribly original. But so what? Like a lot of crime/noir fiction that I love, these Romance stories contain conflict, they have a ton of forward momentum, and they are engaging. It’s another example of an audience of readers–a devoted one, I should add–being very clear about what they want, and then they collectively put their money where their wants are. 

I’m hardly an expert on Romance tropes and plot construction, but I seem to be most at home writing in two subgenres: forced proximity, and bet/dare/wager. There are entire subgenres devoted to “revenge plots,” and these, quite frankly, make me uncomfortable. Paranormal Romance is also quite popular, but not a genre I can get into as a reader, and doesn’t seem to be one that I can think up ideas for. Boss/Employee is another one where the power dynamic is the chief issue in the story, and my goodness can they be troublesome to read (maybe because of that shitty job I mentioned at the start of this post; it’s hard to root for successful assholes, harder still to have them Get the Girl in the end). There are a few more that have their fans, but make me feel icky. 

There is that famous line from the Jack Nicholson movie where he’s a Romance author and someone asks him how he writes women so well. “First I think of a man,” he tells her, “and then I take away reason and accountability.” It’s a funny line, but it’s meant to establish how much of an ass he is more than serve as a critique of the genre. 

There can be a bit of a gross “you complete me” element to some Romance plots, where there’s an implication that you need another person in order to become your best. This is psychologically troublesome, but I prefer to think of it like this: these are really plots about people wanting to be seen and understood, usually by correcting some flaw that improves them as a person and not just a lover. This is one reason why the Hallmark channel has so many movies about sassy single women in pencil skirts leaving their Big City Lawyer Job to go to their small towns, where they learn about vulnerability, looking beneath the surface, giving second chances, and easing off the throttle. Common story pattern, yes, but that doesn’t make it wrong. 

I quote Lawrence Block here a lot, I know, but that’s because I find a lot of what he writes (and what he says) to really resonate with me. He got his start as a writer writing Romantic mass-market fiction in the late 1950s, and has also commented that, given a choice of what to do, he “tends to go with the option that brings money into the house.” Right now, actual money is coming into the house thanks to Romance stories. 

Storytelling is storytelling, and I’m surprisingly comfortable with the detour I’ve taken. I quit my job in 2021 to freelance part-time, as well as to kickstart whatever I could make of a Writing Career. I thought that meant crime writing, but that doesn’t seem to be the entry point at all. I have memories of otherwise well-meaning colleagues and professors steering me (and us) towards Being Writers of Serious Literature, but I’m pleased to learn (and eventually I do learn) that my focus lies elsewhere. 

The formative years of my writing education came in learning how to be the kind of writer that people admire more than they read. Given some kind of outside income (whether a trust fund, or teaching gig) then yes, I can see how pure self-directed writing might be gratifying, even with a relatively small readership. The self-publishing, Independent eBook author simply did not exist when I left my MFA program in May of 2003. I’m very grateful it exists now.

The Absence of Style

If you asked me twenty years ago who my favorite writers were, I probably would have rattled off a list of stylists. You know, people whose sentences were unique, flashy, clever, whose perspective was unusual, whose punctuation or layout was unmistakably them. You could identify the writer if presented with an anonymous sample of their work because it stood out. 

I collected these people. This was before recommendation algorithms, and so we’d all look at bookshelves when we’d go to one another’s apartments. I’d look forward to the Q&A after a reading when the guest of honor would do what I called “the name-dropping portion” and list some influences. You couldn’t yet use Amazon to peek into every book, but you could go to publisher sites and jot down names, stick it in your wallet, and keep your eye out when you’d stumble upon used bookstores in college towns. 

This isn’t that surprising: I was young, beautiful sentences were attractive and inspiring, and I didn’t know what I was doing. Plus, I was in an MFA program (for poetry, but still) and literary writing and education tends to focus on voice and style above all else. For writers who are stylists, it is not uncommon for two or three years to pass between books being published. 

These days if you were to ask me who my favorite writers are, I’m not sure there’d be a stylist on the list. The writers I admire now are writers who wrote, not writers who wrote uniquely. There would obviously be something to recommend each name, but most of all I am impressed with writers who wrote, finished, delivered, and moved on to the next. For this group, it’s not uncommon for two or three months to pass between books being published. 

We have this idea that something written slowly is somehow better than something written quickly. This is not always true, but I get why this feeling exists: being careful or deliberate about what you write should mean that more mistakes are caught, that there’s more time to get a thought right, more time to revise for the better, whatever “better” ends up meaning. You can put your full weight into it when you polish something, so the shine is shinier. 

Sometimes it takes three hours to write 500 words, none good. Sometimes you write 4,000 words in a morning and have the rest of the day to feel smug about it. Joyce Carol Oates writes 8 hours a day. Elmore Leonard wrote from 9-6 every day. Some writers stop at 1,200 words, but do it 7 days a week (Walter Mosley). 

For me, the sweet spot is between 1,500 and 2,000 words, probably closer to 1,500. After that, I feel spent. And I have also found that a lot of writing counts towards that 1,500, even if it’s not my active creative project; I can’t write in my journal first thing in the morning any longer, as my brain counts that towards my 1,500 good words. If I write in a journal at all, it has to be after my daily work is done. This has the downside of making shorter and weaker journal entries, but who cares? It takes away less from the stories I’m working on. 

Incidentally, a blog post also appears to count towards that 1,500 words, which might explain why this blog hasn’t exactly taken off; it might not look like it, but it’s a cannibal. 

While I don’t read fantasy, I do like the perspectives of all kinds of genre writers. And not long ago, I read a book on writing technique written by an independent fantasy author, who wrote about how his targets were thousands of words per hour. This seemed outrageous to me, so I looked into his work. Not to sound unkind, but the writing is about as good as what you’d think for someone whose output is that high. The first word that came to mind was “content.” 

And yet it sells, and sells pretty well. It’s not just pixels and space. People read it, favorably and enthusiastically, and the author pays his bills with the proceeds. Then he writes another one. My MFA teachers and colleagues might be horrified by it stylistically, but that fantasy writer is out there doing what he loves and has found a grateful audience willing to pay money for what to me looks like a well-constructed, dense fantasy world full of awkward sentences, enormous words, and enough work to keep a copy editor busy for a month. Readers are forgiving if the piece provides what they want, and while it was normal for us to want style back then, that doesn’t mean it’s common for a broader readership to want that same thing. 

It’s a bit of a mindfuck to admire what you don’t like. This doesn’t happen that often with aesthetic stuff for me – I’m used to seeing well-prepared food that I can ooh and ahh over, but still not want to eat. Yes, the sushi looks gorgeous on the plate, but I can safely guess what it’ll taste like. Whether this is maturity or stubbornness, I can’t say. 

What I can say – and here is a kind of name-dropping portion of my own – is that I have recently read several works of fiction, all different. First was Elmore Leonard’s Djibouti, immediately followed up with Lawrence Block’s Lucky at Cards, then Denis Johnson’s Jesus’ Son, then a Harlequin Romance novel that a friend edited. I noticed something about my own writing after I put the last book down and came up for air. 

Just as I realized that a blog entry or journal entry seems to mentally count as my daily writing, so too did I notice that reading for style tends to muddy the waters. When I was reading Jesus’ Son I kept defaulting to a Johnson-ish voice while getting my daily work in. My character would have to make a choice, and they’d choose hitchhiking or drugs. I’d have to go back and rewrite, forgetting at times what I sounded like. But the other three books were kept at arms’ length while I wrote, and I could be myself without any extra effort. 

Style is contagious, and I’m a germaphobe now.

I can accept that I might have a Romantic view of voice and style, as I’ve always defined it as “what comes out when you sit down to write and don’t think too hard about what you’re doing.” If I have to steer things in a certain direction, that feels unnatural and is therefore less desirable, like having to consciously maintain a foreign accent while speaking. I’m too old for affectations, and am inclined to let myself speak. I do want to revisit the idea of style in genre fiction, because there isn’t exactly zero style there. But I’ve reached the bottom of page 2, and it’s time to move on.

 

In Which We Wander

While I’m not the greatest mathematician, and perhaps not even a competent one, I know how to count the number of unread books in my house, divide by the number of days in a year, and determine that I have approximately eleventy billion years of reading material ahead of me if I read a book per day and never buy another book again. 

Well, I don’t read a book per day, but I do read a lot. This is largely possible because I read fast-paced books between 45,000 and 60,000 words most commonly; I’m not polishing off Gravity’s Rainbow every three days, and no one should feel bad if they don’t. 

But no matter how large my unread backlog is in the shelves behind me, it’s hard for me to pass by a bookstore without at least checking it out, and it’s hard for me to check it out without walking away with something. I used to only make the mistake of “buying a book I don’t need and can’t make time for,” but there are other types of mistakes I can make now. This is how I now own two copies of James Ellroy’s Brown’s Requiem. One was found at a used bookstore in Ithaca, NY in mass market paperback form, a form I prefer. The second was brand-new and waiting for me at Barnes & Noble. I forgot I bought the first, which is how I came to buy the second.  

Last time I mentioned that Lawrence Block was publishing a lot of his pseudonymous back catalog in either his Classic Crime or Classic Erotica lines. I also mentioned that there are a few books that appeared in both lines, so sexy were their crimes, and so criminal was their sex. Confusing matters even more, sometimes the books would have different titles (I haven’t made this purchasing mistake yet, but give me time). 

I just finished Block’s A Diet of Treacle, published by Hard Case Crime; if you had read it in 1961 when it was first published, it would have been called Pads Are for Passion, published by Beacon Books under a pen name that Block used for mostly erotica. Similarly, The Sex Shuffle and Savage Lover were (much) later reissued by Hard Case Crime as Lucky at Cards and Sinner Man, respectively. $20 Lust reappeared as Cinderella Sims. 

I recently got excited as I thumbed through a book about Manhunt magazine, and saw that there was an unknown-to-me Ross MacDonald story called “The Imaginary Blonde.” It was attributed to John Ross MacDonald, one of his early pen names (before the other John MacDonald was as well known). That initial excitement lasted long enough for me to discover “The Imaginary Blonde” was in fact an alternative title to a story I already had, called “Gone Girl.” 

We all have a complicated relationship with Amazon these days, but I do appreciate that it tells me when I bought something, because as far as books go, I have the middle- or upper-class problem of not remembering what I already own. Not long ago I saw a reprint of an older book that had a very affordable Kindle edition, got excited, and discovered after I clicked on it that I had bought it a few months earlier. Whoops. 

Which brings me to my point: there are lots of ways to screw up lots of different things, even in something so seemingly innocuous as buying or reading a book. Which is why I’m still struggling with whether or not to use one or more pen names for what I write. There was an old joke that authors would use pen names for genre work and save their real name for the serious, literary stuff. I see the appeal here, but I’d likely use my real name for crime fiction and pen names for everything else. 

Because I can easily see readers getting confused when books of different genres appear under the same author name, especially if one relies on Amazon as a platform to keep one’s work organized and available. And because I have a lot of ideas for stories in a few different genres with very little crossover appeal (presumably), this is a problem I’ll eventually have to contend with. Is it a major problem? Well, no, especially for someone who hasn’t published anything in these genres yet; those books-in-progress don’t exist until they’re out there, and they ain’t out there yet. But it is a modern distribution problem, something independent authors have to contend with. 

An example, sticking with Lawrence Block and his many pen names: quite a few of his books have reviews that are some variant of “not up to Block’s usual quality,” which is correct – the book in question was one of his first, was not a crime novel, and wasn’t even something he publicly acknowledged until very recently. But it was listed on his Amazon Author page, and not on a page for Sheldon Lord, the pen name under which the book originally appeared. 

If you want a real chuckle, take a look at some reviews for the books Block wrote under the name John Warren Wells; these were ostensibly written by a medical professional who shared lurid details of the sex lives of numerous “real” people that he interviewed and studied. Of course, it was really Block, and it was all made up. But the reviews make it clear that some readers lack all the context necessary for knowing what the book is, who wrote it, and why. Readers who are fans of one pen name and one genre may not be fans of everything that author writes under all pen names, and keeping everything separate seems pretty practical. To my knowledge, there’s no way to subcategorize on an Amazon Author page (though you can, it seems, organize books by series). 

I share all this because, borrowing from Block and how he began life as a writer, I spent the last few weeks experimenting with short erotic romance writing, and it has been much more fun than I ever thought it would. I have no idea why. I have never read these types of stories, as a genre. I have no idea who major publishers are (Harlequin?), I have no idea who luminary writers in the field are, I have no idea what the most common genre tropes are. But it has been terrific practice for writing characters, and thinking up plot problems that can be solved by sex or connection. 

Why am I sharing this? Because today is January 31st, and I currently have one paying client for my Day Job (which is as a freelance Instructional Designer). All of my writing over the last year has come in the non-contiguous pockets of time when I was not busy with paid client work, and that is scheduled to change no later than Friday, February 17th. That is the last day of my current contract, and as of right now I have no paid work waiting for me when I wake up on Monday, February 20th. Given the lead time that these contracts typically need, it is highly unlikely that something materializes between now and then. 

Meaning: I start my gig as a full-time author on February 20th, for an indeterminate length of time. I decided that what I’m doing first is to write (and publish) romantic fiction under a pen name. I will not be referencing it here, I will take no ownership of it here, it will not appear on any bibliography here. These stories (I have several in progress) have nothing to do with crime. But they have been (to borrow a phrase from Lawrence Block again) a wonderful apprenticeship.

Marijane Meaker (who wrote crime fiction under the pen name Vin Packer) supposedly loved pen names because she could invent a personality with each one. I see the appeal of that, and for whatever reason, the personality I channel when writing a romantic short is the personality most likely to actually, you know, finish a story. Since I want to actually finish things, here we are. I have a theory on why that is, and it has to do with the size of ideas. But we’ve wandered enough for one day, and I’ll pick up that train of thought another day.

Ode to the Mass Market Paperback

I’ve become a very big fan of the midcentury paperback over the last few years. John MacDonald, Lawrence Block, Donald Westlake, Fredric Brown, Evan Hunter, Orrie Hitt, Gil Brewer, Robert Silverberg, and more, along with all of their various pen names. Genre-wise, this is mostly crime and noir, though some of these writers wrote…well, sleaze. I mean, it’s called sleaze, but it’s extremely tame by today’s standards. In 1959, though, it was enough to get you investigated for obscenity; we’re much more obscene today. 

Lawrence Block wrote quite a few of these types of novels when he was starting out, and it took many years for him to own up to having written them, even once famously joking that he was glad that they weren’t printed on acid-free paper, as this way the acid had 50 years to destroy the evidence. But really, while they might be a young writer’s earliest efforts, they’re perfectly readable and often veer pretty close to a crime plot anyway (in fact, Block has two product lines that he self-publishes to bring these books back into print–Classic Crime, and Classic Erotica–and there are a few books that have been printed in both lines). 

OK, OK, this is really just an attempt to argue that I don’t read porn, right? Is it working? They’re mostly crime novels. Yes, they have sex in them, but very little is mechanically described. Still, my wife loves to ask me how the smut is coming when she sees I’m reading. I’m fine with it. 

I’m hardly a collector of these things, but I do own quite a few original 4 inch by 7 inch mass market editions from the 1950s and 1960s, as sometimes that’s the only way to read the book: there’s no Kindle edition, no subsequent reprint, and these things never had hardcover runs. Many of these authors were widely published in their day, published for 35 cents on a giant rack in a drugstore, and are now either out of print, or are having their books brought back into print but in more cost effective multi-novel collections. I both support this and lament it. I support it because these are fun reads, and it’s never good to see an author’s work go out of print and be largely unobtainable. I lament it because it’s not just the book that matters, but the size and shape of the book as well. Reading one of these in a larger 5 inch by 7 inch trade paperback size in an omnibus edition doesn’t feel the same. I know it’s the same story; I don’t care. It doesn’t feel the same. 

The mass market paperback was really what got me reading. When I was younger, this was the size book that most appeared on my shelf and in my hands: Jurassic Park, The Hobbit, anything by Steven King, R.A. Salvatore books about Drizzt set in the Forgotten Realms, Raymond Feist’s Magician series, Ursula K. LeGuin’s A Wizard of Earthsea, Lord of the Flies, Catcher in the Rye, 1984, Michael Crichton’s Sphere, etc. It was a good size for a book, you could easily hold it in a one-handed grip, it could fit in a pocket, I could afford it at age 14, and more. This size book was reading for me. 

Charles Ardai is bringing back a lot of mid century crime books in his Hard Case Crime line, and the first decade or so of his books are all the mass market paperback size. He commented on how at one point they had to find a new printer, and they realized it didn’t make economic sense to do the smaller mass market size anymore, so subsequent books are all the larger “standard” paperback size of today. I can’t say I’m thrilled about it, but he pointed out that at least the covers are bigger so you can better see the cover art. 

Last night I found myself reading, which is not strange. What was slightly strange was that I was reading by the light of a streetlamp, in the middle of an REI parking lot. I was really only able to do it because I put a book into my jacket pocket, and since it was a Robert B. Parker mass market book, it happened to fit. This is also reminiscent of my earliest young adult reading, when I’d bring a book with me wherever we went, even to the mall, when I’d read 30 minutes on the drive to the mall, would read while walking around the mall, and then 30 minutes on the drive back. Nowadays I sneak paperbacks into my pocket whenever I bring my son to baseball or my daughter to gymnastics, then I find a quiet, well-lit place.

A lot of people like to say that having children keeps you young. I have three kids and am not sure how young I feel, though I do love their sense of wonder when they see things for the first time. They’re positively in awe whenever we get to a new hotel room, for example, and are incredibly impressed by amenities that the rest of us have become blind to. They also are still on the upswing as far as experiencing movies and other cultural artifacts like songs, stories, food, and art, and so I do like being near that kind of wonder again. But really, my love for reading has taken a major step forward the last few years, and I have to think my return to the mass market paperback size has something to do with it. 

The stories themselves are meant to be enjoyed in a few hours, as the plots move quickly with a lot of suspense. But it also feels like reading in a way that a lot of my more literary reading never did – that felt like work. Part of the allure of mass market books was always that they were cheap. They were less durable (which in Lawrence Block’s case was a feature rather than a bug), the glue would dry out and fail after enough years passed, the spines would crease, and on and on. But like I said earlier: I could actually afford them. 

They have also been in steady decline for a number of years. Despite the nostalgia I feel for them, this makes sense, as it’s not the format that’s important or notable – it’s the need. The need was for fun adventure stories, full of suspense and action. They needed to be inexpensive, and they needed to be able to be distributed quickly. This is pretty much the domain of the eBook these days, and I don’t think that’s bad, despite the love letter to the mass market paperback that you just read. 

Yes, a little of the romance of holding a book gets lost. But I really don’t think we should lose sight of the fact that the rise of the eBook to fill a pulp need has meant that thousands of writers are able to be independent authors now, and make a pretty decent living at it. For a long time, the traditional publishing industry was set up so that very few authors were making much money. It was the world, as Norman Mailer put it, where a writer could make a killing, but not a living. Or, as The Guardian put it: you can only be a writer if you can afford it. This obviously excludes stories and voices who are from impoverished backgrounds, who cannot afford to take a year to write a book that will probably only net them a few grand. Consequently, we get a lot of well-off authors writing about impoverished characters not from a place of love or of loyalty, but from economic tourism. 

Self-publishing and eBooks have really changed things. There’s the famous story (who knows if it’s apocryphal) of the cowboy lit writer who self-published on Amazon, saw success with a number of books, then was contacted by a major publisher who offered an advance that was quite literally less than a month of his Amazon income. There are non-traditional writers who simply do not need the traditional publishing industry any longer, and while that might terrify the middlemen who rely on the depressed wages of authorship to keep a bloated publishing machine running, it’s a great opportunity for those same authors if they want to strike out on their own and earn more for the same work. 

It’s not that hard to make a book cover. It’s not that hard to make an eBook file. Even if you don’t want to do either of those things, it’s not hard to find someone online to do it for you, and inexpensively. As for editing, a quick look at the Best Selling Amazon eBooks will show that readers are far more forgiving of grammar and style issues than we’ve been led to believe; as long as the story is good, the characters believable, the suspense and tension are real, and the prose fairly clean, then the story can be successful. Despite what our MFA programs tried to instill in us, unique writing style and voice aren’t as important in this world as a compelling story is. 

A major downside of self-publishing is that success at least partially depends on regular publishing, and this means there’s a lot of pressure on writers to write quickly, publish quickly, and move on to the next thing. The appetite for pulpy stories (whether romance, erotica, crime, or sci-fi) is insatiable, and once a writer gets on that particular carousel, there’s no getting off as things are currently constructed; writers must play along with the almighty recommendation algorithm if they want to make this work. 

Since that strategy has the word “algorithm” in it, it might feel new, but it is absolutely not new. All of those mass market noir and sleaze writers I mentioned earlier wrote the same way, except they did it at their typewriters in 1959 rather than at their computers in 2023. Lawrence Block, Robert Silverberg, Donald Westlake, George Simenon – there’s a reason these guys all have hundreds of novels to their credit. Yes, they were following story patterns in how they wrote (hint: this works), but they also had to write 45,000- to 60,000-word novels every couple of weeks to make a career viable. There may not have been a secret algorithm driving that kind of output other than “make money and write a lot,” but it was enough for those writers who could put in the work. 

The mass market paperback might be dying off, but the conditions that made it a viable approach to writing and publishing have returned. Admittedly, I don’t get the same thrill from reading on my Kindle that I get from reading an old paperback, but I do wonder what kind of changes we’ll see in self-publishing over the next few years that might start to change that. I’m pleased that lots of writers stand a chance now. How long these market conditions last, and for how long these writers stand a chance, is another matter entirely. 

The Older They Get

Erle Stanley Gardner is perhaps best known for the recurring character of Perry Mason, but he also wrote 20ish novels (under the pen name A.A. Fair) about Bertha Cool and Donald Lam. If you’re unfamiliar, Cool and Lam kinda-sorta turn some familiar private investigator tropes on their ear, and in a really entertaining way. For starters, Bertha Cool is pushing 300 pounds and is the blunt hard-ass who runs the detective agency, while Donald Lam is about 125 pounds and is a clever, mouthy little weasel. 

One major problem with reading mid-century paperback books is that so many of them are out of print, and it’s hard to read a series in order. Which is how I came to be reading Otto Penzler’s reprint of the first Cool & Lam novel The Bigger They Come recently, despite the fact that I had read later books in the series already. 

As a novel, it’s fun enough. Gardner tells a good story, and since he favors dialogue over description, things move along pretty quickly. Gardner was an attorney, and likely had a bagful of legal anecdotes he could reach into now and again to supply a neat little detail to one of his stories. I always knew the first Cool & Lam story as being the story that featured Gardner’s own discovery of a legal loophole that allowed for someone to commit murder and get away with it in Arizona (a loophole Arizona was quick to close when the book was published). I wasn’t disappointed, as that was a major feature of the plot. 

Although maybe I was a little disappointed? A teensy, weensy bit? The particulars of the loophole don’t enter the story until close to the end, and in some ways it felt a bit like an entirely different story for a few pages as it unfolded. But this I can kind of forgive since it was at least used in an unexpected way, was not the central crime of the book (in fact, it was more interesting than the central crime of the book), and was not woven into the story the way I thought it would be. 

I instead want to focus on something that appeared at the end of the book: a series of discussion questions for readers. I’ll reproduce them here: 

  • Were you able to predict any part of the solution to the case?
  • Aside from the solution, did anything about the book surprise you?
  • Did any aspects of the plot date the story? If so, which ones?
  • Would the story be different if it were set in the present day? If so, how?
  • What role did the setting play in the narrative?
  • For those familiar with Erle Stanley Gardner’s Perry Mason novels, how did this compare?
  • Can you think of any contemporary mystery authors that seem to be influenced or inspired by Erle Stanley Gardner’s writing? 

I actually like these questions, and as the last few words of the novel still tumbled around in my head, I was kind of glad to have something waiting for me to force me to think about what I just read. 

I won’t go through them all here (and I didn’t consider all of them after completing the novel), but there are two that felt more significant to me, and I bolded them above, in case you were wondering what that meant. 

The first question about whether something was predicted is fun, as the answer in my case is “yes.” There’s an ambiguous identity that’s central to the plot, and it is absolutely telegraphed early on in the story. However, that is somewhat forgivable, in my opinion, as this novel was written in 1939 and who knows if your average reader then would pick up on the same things that today’s hyper-reader does. Having read quite a lot of things from this time period in the crime fiction genre, I can only assume that the reading public had not yet been trained in tropes, and it hardly seems fair to ding Gardner some originality points for something he could very well have invented. Loads of stories (including the mysterious one I referred to a couple of weeks ago where someone pretended to be his own twin brother) hadn’t yet overused their plot devices, and no one else had a chance to rip them off. 

As for setting, maybe I missed some important context in the early pages of the novel, but evidently it takes place in Yuma, Arizona, a fact that I was surprised to learn. Given Yuma’s proximity to Mexico, one would think there would be some Spanish language in the novel, but no. One might also think that some aspect of the American Southwest would also play a role – a mention of a certain kind of tree, cactus, bush, bird, lizard, furry animal, giant hat, or cowboy accessory. Heck, even some mention of an architectural detail, mention of the heat, or time zone. It’s not until the end that I felt grounded in a specific place, when there’s a very important car ride between Yuma, AZ and El Centro, CA. And frankly, part of the plot involves a gang of people who relocate from Kansas City. You mean to tell me they chose Yuma

It was pretty weird to spend almost two hundred pages in a book set nowhere in particular only to have the setting become vitally important all of a sudden. These kinds of omissions in stories tend to feel one of the following ways: overlooked, unimportant, or withheld. In this case, it felt withheld. 

Cool & Lam are enjoyable characters, but now and again I read one of these old paperbacks and I realize why it’s out of print. I keep a short list of books I’m searching for affordable copies of, and I have a Great Collector’s Fear, I suppose, that I’ll panic buy something (oh, like Gil Brewer’s 13 French Street) at a higher price because I bump into it in a bookstore somewhere and then disappointingly reach a similar conclusion as with The Bigger They Come: a fun curiosity, but ultimately something that shows its age and isn’t the kind of thing you’d refer to as a reader or writer later on. 

____

I do want to be clear about something here, which is that I have no real intention of using this blog space to write book reviews. I wrote (and even published) a number of book reviews quite a few years ago and took no real pleasure from it. In my case, I always felt the subject of my book reviews was, well, me, and not the book. Look how insightful I am! Allow me to interpret this book for you, or at least steer you towards The True Thoughts when you read it on your own! This could have stemmed from how I was reviewing literary books, and that world tends to favor the unusual, whether in craft or criticism. 

Several blogs (or Substacks, these days) that I follow tend to have grab-bag or filler posts, where it’s sometimes book reviews, sometimes restaurant reviews, or even lists of songs that the author is currently enjoying. In addition to avoiding book reviews, I want to avoid that, too. No one wants to read capsule summaries of my life’s various moments, and I certainly don’t want to write them. 

I’m sharing this mostly because the list of questions at the end of the Gardner book were useful, certainly more useful than any insights I had in book reviews I wrote, and they follow on a bit from some of what I wrote recently about dated stories in the crime fiction genre. There is an enormous back catalog of quick, fun diversionary reads in the crime fiction world, and I’m not sure that “datedness” or “predictability” are enough to disqualify enjoyment. Lord knows I myself am trying to write the stuff, and who knows what kind of Sell By date will get invisibly stamped on whatever I manage to finish…

The Most Difficult Vanishing Act

The name of this blog, if a blog can have a name, is Reappearing Ink. I don’t know why. It has no clear significance, and it may have even been called something else at first; I don’t remember, and that’s a problem since I’m not even asking myself to recall something very old. I have no special connection to ink, reappearing or otherwise. I do, however, have at least one story about disappearance

Years ago, I was in New York City, standing outside a bookstore. I can’t put a date on it, as the particulars of the trip are gone: how old I was, who I was with, even the season. It was night time, I remember that much, and a single book in the display window caught my eye enough to lure me inside the store: “How to Disappear Without a Trace.” It had a white cover, with the title written in gray font multiple times down the cover, getting progressively (regressively?) lighter each time, until there was a blank space at the bottom where the title should have been, but of course, it had vanished by then. Clever. 

I flipped through the book, and I remember little about it, aside from a chapter demonstrating that it was relatively easy to get a new social security number since they weren’t issued and discontinued from the same government office.  

I never did buy that book, and I regret it given the number of times I think about it. Although if I did buy it, who’s to say it would have survived all of my moves, and who’s to say its advice is even relevant today, given that it’s between 20 and 30 years old. Thanks to technology and connection, we have to be running out of ways to easily assume a new identity, don’t we? How easily can we disappear anymore? 

This has created some problems for crime writers, who often have to contend with a character’s disappearance. Recently I read a mystery story from 1949, and to avoid spoilers I won’t mention the author or title – the eBook was a buck on Amazon and was a pleasant enough way to spend twenty minutes, so who am I to deny you that? Because I’m about to spoil it, so at least this way it’s anonymous. The story concerns a suspect who is only able to avoid detection because he has assumed the identity of his deceased twin brother. Small town, bumpkin sheriff, lack of forensics, lack of procedure, lack of fingerprints. The story presumably worked in 1949, but today is worthy of a few raised eyebrows. It’s a story of convenience. 

Some friends of mine and I used to go through plot summaries for Seinfeld episodes to find ones that would still have worked had the characters owned cell phones, or if they were even passingly acquainted with social media or internet research. I’m sure we found a few episodes that would have still worked, but there couldn’t have been many – Jerry’s mystery girlfriend whose name rhymed with a part of the female anatomy couldn’t have dodged everyone when the phones came out, could she? That gag seems harder to pull off today. And that says nothing about wandering around a parking garage looking for a car in an age when you can snap a photo of your spot on the camera in your pocket, use GPS to track the route you’re walking so you never double back, use your phone to access the dashcam in the car to see the car’s surroundings, or just simply walk around pushing the panic button on your key fob to reveal the car’s location. 

Not everything ages well, and we’re not terribly great at predicting what’ll survive and what won’t. Some creative things do survive, but only barely, relegated to some archival status where we pull it out every time we need a reminder of how quaint things used to be. Other creative things seem ageless. I don’t know the formula. 

That crime story from 1949 is not the only thing I’ve been reading from that time period. I just read one of Lawrence Block’s very early pseudonymous novels (circa 1959-60ish), one he refers to as “mid-century erotica.” It was a fun read, extremely tame by today’s standards, but its plot is quite literally impossible to port to today. A similar thing happened while reading Fredric Brown’s The Fabulous Clipjoint, which I enjoyed a lot. Ditto Max Phillips’ “Fade to Blonde,” which is a contemporary novel that takes place in 1940s Hollywood. All you need is one security camera, one social media stalker, one stakeout with a 400mm lens on a digital camera, or one drone with an HD camera, and your novel’s missing person is discovered on page 17. Now what? 

Whenever I read crime fiction from today, I feel phones are a major presence, no matter what the author chooses to do with them. Either the writer has to invent reasons that the particular characters who populate the story aren’t heavy phone users (thus creating a plot that might not work as well if everyone’s phones were out all the time), or they aim for realism and include text exchanges and tortuous ways of avoiding the brand names of social media sites that the characters are swiping and tapping their way through. Burner, pre-paid, untrackable cell phones are basically near-permanent fixtures in crime fiction now. How do you commit crimes without them? 

A few years ago, not far from where I live, some high school seniors decided to play a prank at their school. They waited until midnight, when no one was around, and then they did their thing, which was some kind of vandalism. I don’t remember what they vandalized, but it was expensive, and big news for a small town. 

They were caught, of course, because all the school needed to do was go into the wi-fi logs to see which devices tried to auto-join the school’s wi-fi during the night. Who needs motive and opportunity when you have surveillance? 

Today we have apps that automatically “check you in” at a restaurant, then post it as an update to a public-facing social media site of your choice. This can be turned off, of course, but there was a major release recently and for security purposes it now has to be toggled off manually again; did you remember to do that? We have apps that let you know when connected friends of yours are nearby. Right now I can log into my Venmo account, click on some friends of mine, and read comments that their acquaintances have written about transactions I can view. 

Once a month, Google helpfully emails me my “Timeline,” which is a collection of links, maps, and data. It shows a map of where I drove, and when. It tells me my longest trip, how many restaurants I ate in, how much time I spent in them, and how far I walked. Hack my email and you too can see a detailed digest of everywhere I went, on which date, and for exactly how long. It’s as easy as ever to tell a lie, but much harder to manufacture proof when you need it. 

Classic problems of disappearance have to be totally rethought, which isn’t a bad thing; that “How to Disappear Without a Trace” book could very well have been used as a handbook for a mystery writer in 1996 (or whenever I saw it), but today only works for those setting a story in 1996. I don’t think it’s an accident that I’ve read so many stories about trafficking children in the last few years – they don’t own phones. Rural noir and GritLit are generally about people too impoverished or suspicious to own phones, too poor to have Ring doorbells, Teslas, and so on. I’m not sure those trends are about a sudden, genuine sympathy with rural culture so much as they’re about a readership already weary of security cameras conveniently facing the wrong way, otherwise known as a “city problem.” 

This all might sound a little like judgment, but it’s not really judgment; I’d never argue that technology has “ruined” crime fiction, or that it was objectively better pre-smartphone, or anything of the sort. All crime fiction is technology fiction, as protagonists either use technology to solve the crime, or the technology doesn’t exist to make the solving easier and they work around their limitations. The Fabulous Clipjoint depends on someone getting an unlisted phone number from their sister, who works at the exchange. Pre-telephone, the protagonists would be forced to follow a different line of inquiry. 

You could pack everything in a backpack, jump on a boxcar, pick fruit for cash, and assume a new life, and you could probably do it from 1949 all the way through 1989. It certainly feels like plots have a much narrower window now given how quickly the world changes – just as Seinfeld plots from 1994 don’t hold up that well today, I’d argue that a lot of plots from 2012 haven’t survived the last decade, and even things from 2016 are a little stale. 

I’m hardly the only person to have noticed this kind of thing. There’s even a long-standing issue for recurring series characters that age in real time, as they started out needing to tail people in a fast car, but ended their careers needing to access security cam footage and keep a good hacker on speed dial. In an article about Donald Westlake’s Parker character, Lawrence Block sums this problem up nicely:

Parker’s world changes, and that’s how the early books show their age. There are no cell phones or credit cards, and it’s a lot easier to live off the grid or fly under the radar. By the later books, it’s hard to find anything to steal; big blocks of cash, there for the taking, are hard to come by in a credit economy.

Even if the disappearance playbook has to be different today, and even if that book is simultaneously shorter and more difficult to pull off, people still try to run away from problems. I have a few theories about this stuff, but one of which is that we’ve reached a point where digital literacy so dominates plots of any book (not just crime fiction) that we are all basically science-fiction writers now. However, that’s probably enough for one day – I’m listening to the wind howl and doing my best to avoid the work for my Day Job, so I’ll pick up this thread another time. 

The Slowest Slow Going

A few months ago I made a vague, nonspecific promise to update on my story in progress, which is titled “The First Walk Home.” I had thought that by publishing some public-facing claim, I’d be committing (for real) to actually finishing it. And yes, over the last few months, I wrote hundreds of words, and not long ago wrangled the story to a more or less “complete” first draft: it had a beginning, middle, and end. There were no holes on the page that I needed to fill in later. There was a crime, and it had a victim, and my protagonist did indeed solve it on her walk home. The protagonist had some good one-liners. Everything checked out: it’s done. 

And it’s…fine? Actually, no, it’s not fine. It aspires to be fine, but it isn’t very good. Despite it being almost a year into my Crash Course In Writing Genre Fiction, I’m still not sure I have a complete sense of what a story is, and I wish I were kidding.  

It’s been months, the story is only 5,000 words, and I cannot finish the damn thing. It’s a thriller that doesn’t thrill, a crime story with a boring crime, and it isn’t a story so much as a digital box with words in it. Yes, I have technically written a complete story. Now I have to set to work on the slightly different task of writing a story worth reading. It might in the end be a 5,000 word story, but it can’t be made up of the current 5,000 words. 

Erle Stanley Gardner has a great essay in which he admits that his earliest writing was simply terrible. Given how successful he went on to become, it’s tempting to look at that as false humility, that his idea of terrible writing is really quite acceptable by a beginner’s standards. 

Although maybe it isn’t false humility. Maybe he really was in the same position, and had no clue what he was doing or how to do it better. He writes that “When I started in to write I didn’t know the first thing about writing.“ I feel that, and pretty acutely. Was his first story better than what I just finished? Worse? Worse but in different ways? 

I have an MFA (in poetry, but still), I have written non-fiction for years, I have been writing for a living for years, and I thought that gave me some kind of advantage and that I would not be starting from Zero when I decided to write fiction. Not so. 

I am taking the scenic route to a completed first story, and it’s not solely because I have too many things started. It’s that I don’t know what “done” looks like. I don’t know what I’m making. What is a story, anyway? My background is really in literary writing, not genre writing, so it doesn’t surprise me that I don’t know what story is. Given the number of hyper-aesthetic 22 year olds who want to subvert readers’ expectations of what a novel could be, this makes sense; I, too, was once more interested in subversion than learning. Who cares what the Old Guard is doing – tear it down!

Turns out that stuff is pretty important. Who knew, right? It’s been rough going back to the beginning. There are a number of things that you can read about in a technique book, and you can accept them as being intellectually true, and you can even regurgitate them in conversations about writing and do it confidently, but you kind of have to feel them out for yourself through trial and error if you want them to stick. Here are just a handful of those things: 

Even the best dialogue is stylized. Dialogue is difficult. It’s tempting to have characters speak “as people really talk,” with all the interruptions, false starts, and, um, all of the, like, little eccentricities that, like, make our speech sound like speaking and not writing? But most of the time, you cannot do that. I tried “realistic dialogue,” conveniently overlooking that there was probably a very good reason it wasn’t done often. I also had quite a few things in “The First Walk Home” that were 6 back-and-forths between characters, but deep down, it could have been done in three. Stylized dialogue is the way to go; what you sacrifice in realism, you more than make up for in pace and efficiency. 

Scenes are at their best when characters interact and want different things from the encounter. I was not doing this. I was writing scenes because I needed to transfer Important Plot Information to the reader. But when two or more characters interact in a scene and want different things, this is called conflict, and, uh, it’s pretty important. My scenes in my earliest draft were functioning because I needed action, not because anything exciting was happening. And motion is not the same thing as action. Not all conversations contain conflict, but my goodness do stories move along when they do. 

There’s a difference between a germinal idea and an idea that can yield a plot. My initial idea of “can I write a crime story that takes place fully while someone walks from Point A to Point B?” is what Patricia Highsmith called a “germinal idea.” It was not a complete idea, and wasn’t even close to a complete idea. And I discovered this the hard way, because yes, I wrote a story that takes place during a single walk. But so what? And I do mean that “so what?” literally, because my First Real Draft of the story had no real stakes. Because what would happen if she did not solve the crime? Well…nothing. She wasn’t the victim. She had no stake in the outcome other than someone asked her for help. The life of the victim and the protagonist’s life did not intersect; they were lines that got close to one another but never crossed. 

This has been one of the hardest things about writing – we only ever see the finished product when people publish a story. We do not see what got cut, what memorable dialogue began life as a clunky sentence, what new plot point started as a cliche. We just don’t see this stuff. For me, as a poet for whom a germinal idea was usually enough for me to write a whole poem, this has been the hardest lesson of all. How many ideas do you need for a short story? Kind of a lot. It has been very slow going for me to be able to recognize something that is a fuller idea that can drive a plot, or be a plot. 

Gardner set himself on a “five-year apprenticeship” after he decided to learn writing, likening it to the 5 years of specialized study that he needed in order to practice law. I hope to God it doesn’t take me five years to learn three more things about fiction writing, but so far this is pretty fun, even accounting for not having anything that is both “done” and “worth reading.”

Do Better, John

In a previous writing life, I was a poet. I wrote a lot, had a small amount of micro-success publishing in little literary magazines, and loved investing the time, energy, and money into finding rare books of the minor writers I came to identify with and love. This felt like I was living a life that was unique, original, and aesthetically principled, but ultimately, I wasn’t as uncommon as I wanted to feel: I had the same dream a lot of other people did, which was to get my undergraduate degree, then get my MFA in Creative Writing, then get a teaching job at a small Pennsylvania college like Haverford, where I’d write poems, teach creative writing to motivated students, and gather my poems into a book every two or three years where I’d have a readership ready to buy whatever I’d put out. Eventually I’d have enough books for a Selected Poems volume. I’d own a leather chair, I’d sit at an old desk, and I’d type on a vintage typewriter. 

For a variety of reasons, this never materialized, and I don’t recall exactly what killed the dream for good. But I do remember, vividly, the moment that dream was born. When I was somewhere around 16, my friend Sharlene gave me a copy of Run With the Hunted, which was a Charles Bukowski reader. It contained a poem called “john dillinger and le chasseur maudit, and this poem managed to stop me in my tracks, instantly. I was aware at that moment of a new direction my life was going to go: I was going to be a writer. I didn’t get all of the references – pre-Internet, I didn’t know who Dillinger was, or Franck, or what ‘plagiostomes’ were, and made no effort to find out – but something about the language hooked me immediately. It was hard, tough, crass, with little bullshit. It was more than iambic pentameter, more than dactyls and trochees, and in no way resembled the antiquated, overwritten meditations I was meant to perpetually decode in school. 

My reaction to the poem was not to be moved by it as a poem, or to see myself in its lines, or to run to an Encyclopedia and learn who the poem was even “about.” Instead, I finished the poem and thought “that was pretty good, but I can do better.” 

I don’t know whether I should be proud of that or not. It’s pretty absurd for a high schooler to think that highly of himself before ever writing a poem, but we don’t always get to choose what drives us or why. Re-reading that poem over the years has been strange, as I don’t feel much of that connection any longer; I now just think I could do better because it’s not that great to begin with (so maybe it wasn’t that absurd for this high schooler to feel that way). But to be fair, I do still feel a little tingly spark at the end of the poem that does remind me, if just a little bit, of that first read almost 30 years ago. 

So what happened? Did I do better? What happened after that is probably familiar to many writers: I did start writing, but began by copying my inspiration. The first stuff I wrote was garbage, so no, I did not do better, at least not for a while. I loved that Bukowski gave me permission to use simple, aggressive, blue-collar language, but I hadn’t had any experiences that lended themselves to that language. It was raw, direct, no-nonsense, tough guy writing, and I wasn’t that guy. 

Fast forward through a bunch of stuff I’ll probably write about one day. Right now it’s six months after my decision to write mystery/crime/noir stories, a much better outlet for Tough Guy Language than poetry ever was, especially since I have characters who are actually tough. But it’s early, and I have what a lot of writers probably have to show for their earliest efforts: a lot of drafts. Certainly nothing finished. I do have one draft, considered maybe 80% “done,” of what will probably be the first thing I submit to a publication. Maybe I’m not submitting it with total confidence, but I‘m submitting it. The story is currently called “The First Walk Home” and the plot was something that came, almost fully-formed, while I was walking some books back to the library one night, making up stories in my head about the people who lived in all the houses I was walking past. Eventually I walked past a blue car in a driveway and imagined it was locked with the keys in the ignition, and off my imagination went. 

Well, maybe it wasn’t fully-formed. The idea for the story was fully-formed, and that made it pretty easy to sit down at the computer and type out a first draft. But I cut a ton of the material that was in that first idea, because it ended up being not very good. I was making a lot of classic blunders in my very first attempt at a mystery/crime story: I was making the main character too passive, in that the story was happening to her. I made her rush around, which isn’t the same thing as action. I also wasn’t clear on the stakes of the story, as she was barely emotionally invested in resolving the case; she didn’t know the criminal and had no stake in the victim’s life. What would happen if she failed? Well, not much, as it turned out. If I was being honest with myself, I had to take my completed draft of my first story, read it over, and think “that was pretty good, but I can do better.” 

That strikes me as a perfectly healthy attitude to have about one’s own work. Further, it should probably always be the attitude about one’s own work. That story will hopefully be something I link to here, to whatever mystery/crime magazine it gets published in, or available as a download or ebook that I self-publish. Either way, right now it’s simply not done. It does feel great to have something where the story flows, logically things make a kind of sense, and there are some nice sentences, but it needs a lot of polish. 

I have mixed feelings about Ron Carlson’s book “Ron Carlson Writes a Story,” which is a detailed account of how one of his stories came to exist, how it changed, and how it ended up the way it did. On the one hand, it’s a deep dive into a relatively minor story. I don’t know how illuminating that ultimately is; if dinner was merely OK, I’m only listening to your story of how you made it out of politeness. On the other hand, most stories are minor stories, and that’s especially true in the world of genre fiction; yes, I can do better, but how much better? And if I took pleasure in finding rare books of minor writers that were major to me, isn’t there some kind of dignity in being a minor writer? 

All that is to say, I’d like to write more about “The First Walk Home” and share it here. If for some odd reason it doesn’t end up being the first story I complete and submit, then I’ll write about whatever that story is. The process part of making work is important regardless of the reach, cultural impact, or whether it was made by that professor at Haverford. Making something minor is infinitely better than making nothing at all.

How Comfortable With Ambiguity Should We Be?

  • “Candidate must be comfortable working with ambiguity.”
  • “Should be able to operate effectively amid ambiguity and rapid change.” 

These are bullets from two different job descriptions I saw for Instructional Designer (ID) positions over the last few months. They probably look familiar, whether you work in Learning & Development (L&D) or not. 

This comfort with ambiguity is not unique to L&D (I’ve seen it firsthand in software development organizations as well), but it does have fairly unique implications for L&D organizations; let’s build up to what those implications are. 

As a contractor, you can work with a client’s admission of ambiguity. Frankly, it remains one of the major benefits of contracting; if a project is too ambiguous, then it’s not possible for me to scope it, estimate my hours, create a project plan, or easily schedule anything else in my life. In other words, it’s hard to write a contract if the terms aren’t clear; I can’t say “yes” to your project (yet) because I can’t tell (yet) what I’m actually saying “yes” to. 

When you’re a contractor, it’s easy to go back to a potential client and say “I don’t know enough about this project yet to commit to it – can we talk more about A, B, and C?” And then they either make things clearer (they want to staff the project and deliver it, after all), or they don’t/can’t, and you can move on to something else. At this point, it’s not personal – the business world is full of half-formed ideas (and I’m fine forming the other half of the idea with you). But note what I’m saying here: despite the presence of ambiguity, you can work to reduce it. It’s not meant to be permanent, and both sides agree.

There’s a second–and less desirable–way that the “comfortable with ambiguity” bullet can be read: rather than it being a requirement of the candidate to be comfortable with it, it can instead signal a comfort level that the organization has in allowing it to persist. Getting–and staying–organized is hard work, and sometimes it’s easier to admit silent defeat, wave your hands in all directions at the inevitable ambiguity, put on a brave face, and hope you can deliver…something. Unfortunately, this creates a work culture where improvement can actually be considered wasteful. 

Most reasonable people are aware that not all decisions are made with perfect information. Some amount of ambiguity is inevitable, for many jobs, in many industries. It’s why people perform some jobs and not an algorithm. If you are going to the trouble of identifying “comfort with ambiguity” as unique to the job role in question, give some thought about why. “Candidate must be comfortable making decisions with less-than-complete information” is one thing; “we do little about our ambiguity” is another matter entirely. 

What does this have to do with L&D? Acceptance of ambiguity-as-culture can do serious damage to an L&D organization in particular because their own products & services are supposed to help others reduce ambiguity. That’s the whole point. How are employees supposed to act when they see expertise and knowledge being positioned as vital and mission-critical to paying clients, yet ignored and dismissed internally? Organizationally, you either embrace the ambiguity-reducing effects of knowledge, or you don’t. 

This intersection of ambiguity and L&D creates some strategy and communication problems for leadership. Left unaddressed, a commitment to ambiguity fertilizes at least four awkward leadership positions:

1.) “I do not need much information in order to lead” 

Declining information signals that you already know the answer, or already know how to get to one. It’s probably possible to lead by instinct and gut feel sometimes, but the odds that any particular leader can do it consistently are quite low, especially in the age of Big Data and increased complexity. A refusal of information is a refusal to learn, and it is hard for an L&D organization to recover if learning is obviously viewed as a low-value activity internally. 

There are ways to translate qualitative feedback into quantitative feedback (customer service can be very good at this). There are ways to create information pipelines resulting in data that can be passed up the chain of command appropriately. But declining information helps create an environment where opinion masquerades as fact, where instinct trumps experience, and where a state of ignorance isn’t viewed as a problem. “Ignorant” does not mean “stupid.” It means “doesn’t know,” and there’s no shame there. It can also mean “doesn’t know yet,” and L&D happens to be uniquely suited to help with that problem. Let it. 

2.) “Your input does not matter” 

Any employee worth their carbon will want to reduce ambiguity, and fast, even if only in their immediate workflow (though most problem-solvers think bigger than that by default). Accepting ambiguity encourages learned helplessness among employees, which positively destroys morale. If a company acts like ambiguity is inevitable no matter what, and there’s no reason for anyone to try to reduce any of it, then employees stop caring. 

Dan Pink’s book Drive was very clear about what creates motivation: Autonomy, Mastery, and Purpose. If you have no control over your work, if you can’t get good enough at anything to stabilize it and reduce ambiguity around it to make the experience more efficient and pleasant the next time you do it, and there’s little-to-no point to what you do in the end, then an organization can’t magically expect motivated employees. 

3.) “We listen to students, but not employees”

Some exciting things have happened in User-Centered Design and Human-Computer Interaction over the last twenty or so years, chiefly that companies have started to accept that “usability” is a concept defined by the customers rather than the company: if the user base says the application is hard to use, then it’s hard to use. Period. We don’t have the right to tell other people about their own experiences. But here’s the thing: we talk about internal customers all the time. And if your internal customers are using your own processes and services and finding them improvable in some way, then the same user experience philosophy holds: we don’t listen to customers selectively when it’s convenient. Customers may vote with their wallets, but employees vote with their attention and loyalty. Proceed with caution. 

4.) “Our Lessons Learned meetings are symbolic”

In L&D, if you are not making an effort to use Lessons Learned meetings to, you know, learn, then you are alerting your employees that formal settings for learning are not real. Projects are therefore about learning, not for learning. 

Reach the Lessons Learned meeting in the project timeline, gather stakeholders, attend the meeting with a smile, jot down the overly-sanitized feedback from everyone, format it, then file it away in the Cloud, never to be looked at again. Don’t do this. 

Before being so forthcoming with how you want or need employees comfortable with ambiguity, take a moment to figure out what you really mean by it. L&D professionals are pre-wired to reduce ambiguity, and organizations have to be very careful about sending the message that that desire is a liability rather than an asset. 

Failure to create a culture of learning in an L&D organization can be catastrophic. “Organize your workflows but not the work” makes no sense. “Make product but don’t be productive” also makes no sense. “We support you, but not if we have to do anything” doesn’t make any sense either. Without a genuine culture of learning, a genuine culture of continuous improvement, and a culture of mutual respect for knowledge in all its forms, there really can’t be any such thing as an engaged L&D employee, otherwise we’re squarely in “do as I say, not as I do” territory. 

Learning and development organizations have to learn and develop, and have to ensure they legitimately respect learning and development, otherwise they are in the awkward position of demanding that successful candidates can “operate effectively amid ambiguity and rapid change” while simultaneously being the source of that ambiguity.

Never Over-Engineer a First Post

When I bought this domain, I had intended it to be a place to host a professional portfolio — I have worked for over twenty years in Corporate Learning and/or Higher Education, either as a Lecturer, Instructional Designer, or ersatz Project Manager. It may still end up being a portfolio, though not yet. Instead, it will serve primarily as an outlet for something I was not doing for those same twenty years.

While I’d never say I’m grateful for the pandemic, I can’t discount the fact that it forced me to confront my bewildering, unprofessional job and ultimately choose something else. In my case, that something else was writing in general, and crime/noir/hardboiled fiction in particular. This didn’t really come from nowhere, though, as in my twenties I got as far as an MFA in poetry and no further. Truthfully, I didn’t even get that far, as I stopped writing poetry 6 months before I defended my thesis and then hoped that what I had already written was enough to get me over the finish line. I completely fell out of love with writing for a long time, but maintained my love of reading.

What this site looks like over the next year, or 2 years, or 5 years, is anyone’s guess. My only plan is to use it as a creative outlet to document, support, and perhaps promote whatever comes from my decision to start taking crime/noir writing seriously. It might be linking to where I have things published elsewhere, it may be collecting things that I self-publish, it may be sharing drafts, or something else entirely. Additionally, I’d also like to write about other things I care about, such as baseball, learning & development, and philosophy.

I am also handling all HTML/CSS myself, and I am out of practice. Visual layout will likely change frequently until I settle on how I want this to look and function.